Delivery and Returns
- Most of our slippers are handmade to order so please be advised deliveries may take up to 5 days during busy periods.
- We hold stock of all products (including a limited range of slippers) and these are despatched within 24 hours.
- EXPRESS SHIPPING is available on all UK orders using Royal Mail Tracked 24. We are not using Evri at present.
- Subscribers to our newsletter get Free UK Express Shipping.
- Royal Mail Tracked 24 With Signature costs £6.95. A tracking code will be sent to you and a signature is required on delivery.
- International deliveries incur a charge quoted at the time of order.
- You will receive an email confirmation when you place your order and another when your order is being prepared for despatch. Please check spam and junk folders.
- Details of any postal tracking codes will also be provided via email if applicable.
Christmas 2025
Our workshop is closed for a well deserved Christmas break from Monday 22nd December and reopens just after New Years. Any outstanding orders, returns or exchanges are processed when we return.
If you have received a Nurseys Christmas gift in one of our red drawstring Christmas bags with tags, and you need a different size or colour, please email sales@nurseysheepskin.co.uk and we will do our best to find you an alternative.
Unsuitable Christmas gifts will need to be returned to us by Saturday 17th January 2026 for an exchange.
General Returns
- If your item is not suitable, (e.g. too large or small) please return it to us within 28 days of delivery for a refund to the original payment card.
- Please note the items must be returned unworn and with any labels attached.
- All items must be returned with proof of purchase or order number and customer name.
- Delivery costs are non-refundable.
- We suggest you obtain proof of postage.
- If you would like the returned item in a different size, style or colour, please order the replacement item via the website as unfortunately we are no longer able to process general exchanges.
Email for any queries: sales@nurseysheepskin.co.uk